Privacy Notice

Your privacy is very important to me and you can be confident

that your personal information will be kept safe and secure

and will only be used for the purpose it was given to me. I

adhere to current data protection legislation, including the

General Data Protection Regulation (EU/2016/679) (the GDPR),

the Data Protection Act 2018 and the Privacy and Electronic

Communications (EC Directive) Regulations 2003.

This privacy notice tells you what I will do with your personal

information from initial point of contact through to after your

therapy has ended, including:

• Why I am able to process your information and what purpose

I am processing it for

• Whether you have to provide it to me

• How long I store it for

• Whether there are other recipients of your personal

information

• Whether I intend to transfer it to another country,

• Whether I do automated decision-making or profiling, and

• Your data protection rights.

I am happy to chat through any questions you might have about

my data protection policy and you can contact me via email

‘Data controller’ is the term used to describe the person/

organisation that collects and stores and has responsibility for

people’s personal data. In this instance, the data controller is

me.

I am registered with the Information Commissioner’s Office

[ZB893311]. 

My postal address is: 14 Howard Road

My phone number is: 07707894415

. My email address is: empowerpeacecunselling@gmail.com

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your personal information

The GDPR states that I must have a lawful basis for processing

your personal data. There are different lawful bases depending

on the stage at which I am processing your data. I have

explained these below:

If you have had therapy with me and it has now ended, I will use

legitimate interest as my lawful basis for holding and using your

personal information.

If you are currently having therapy or if you are in contact with

me to consider therapy, I will process your personal data where

it is necessary for the performance of our contract.

The GDPR also makes sure that I look after any sensitive

personal information that you may disclose to me appropriately.

This type of information is called ‘special category personal

information’. The lawful basis for me processing any special

categories of personal information is that it is for provision of

health treatment (in this case counselling) and necessary for

a contract with a health professional (in this case, a contract

between me and you).

How it might look

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How I use your information

Initial contact.

When you contact me with an enquiry about my counselling

services I will collect information to help me satisfy your

enquiry. This will include Name, DOB, Address, Emergancy contact information.

Alternatively, your GP or other health professional

may send me your details when making a referral or a parent

or trusted individual may give me your details when making an

enquiry on your behalf.

If you decide not to proceed I will ensure all your personal data

is deleted within 5 years. If you would like me to

delete this information sooner, just let me know.

While you are accessing counselling.

Rest assured that everything you discuss with me is confidential.

That confidentiality will only be broken if I feel you are at harm to yourself or others, if you discolse anything to do with Child protection, Money laundering, Terrorism, Drug/Human trafficking or safegaurding.

I will always try to speak to you about this first, unless

there are safeguarding issues that prevent this. 

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I will keep a record of your personal details to help the

counselling services run smoothly. These details are kept

securely  and are not shared with any

third party.

I will keep written notes of each session, these are kept on a secure site KIKU

For security reasons I do not retain text messages for more

than 5 years. If there is relevant information

contained in a text message I will  on a password protected moblie device

. Likewise, any email correspondence will be

deleted after 5 years if it is not important. If

necessary I will secure email account

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After counselling has ended.

Once counselling has ended your records will be kept for 5 years

from the end of our contact with each other and

are then securely destroyed. If you want me to delete your

information sooner than this, please tell me.

How it might look

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Third party recipients of personal data

I sometimes share personal data with third parties, for example,

where I have contracted with a supplier to carry out specific

tasks. In such cases I have carefully selected which partners I

work with. I take great care to ensure that I have a contract with

the third party that states what they are allowed to do with

the data I share with them. I ensure that they do not use your

information in any way other than the task for which they have

been contracted.

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Your rights

I try to be as open as I can be in terms of giving people access

to their personal information. You have a right to ask me to

delete your personal information, to limit how I use your

personal information, or to stop processing your personal

information. You also have a right to ask for a copy of any

information that I hold about you and to object to the use of

your personal data in some circumstances. You can read more

about your rights at ico.org.uk/your-data-matters.

If I do hold information about you I will:

• give you a description of it and where it came from;

• tell you why I am holding its, tell you how long I will store

your data and how I made this decision;

• tell you who it could be disclosed to;

• let you have a copy of the information in an intelligible form.

You can also ask me at any time to correct any mistakes there

may be in the personal information I hold about you.

To make a request for any personal information I may hold

about you, please put the request in writing addressing it to

empowerpeacecounseling@gmail.com

If you have any complaint about how I handle your personal

data please do not hesitate to get in touch with me by writing

or emailing to the contact details given above. I would welcome

any suggestions for improving my data protection procedures.

If you want to make a formal complaint about the way I have

processed your personal information you can contact the ICO

which is the statutory body that oversees data protection law in

the UK. For more information go to ico.org.uk/make-a-complaint.

How it might look.

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Data security

I take the security of the data I hold about you very seriously

and as such I take every effort to make sure it is kept secure.

 I use encrypted devices, locked filing cabinet etc.]

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Additional information for website

owners and employers

Visitors to my website

When someone visits my website, I use a third party service,

WIX  to collect standard internet log

information and details of visitor behaviour patterns. I do this

to find out things such as the number of visitors to the various

parts of the site. This information is only processed in a way

that does not identify anyone. I do not make, and do not allow

WIX to make, any attempt to find out the

identities of those visiting my website.

I use legitimate interests as my lawful basis for holding and

using your personal information in this way when you visit my

website.

I use WIX so that I can

continually improve my service to you, You can read wix

privacy notice here https://www.wix.com/about/privacy

I use WIX as the

content management system for our website - find out about

 and data

protection.

Like most websites we use cookies to help the site work

more efficiently - find out about our use of cookies. https://manage.wix.com/dashboard/980ebb11-92ba-43d0-b877-ab02a1a0ff86/privacy-center?referralInfo=article_cookies-and-your-wix-site

No user-specific data is collected by me or any third party. If

you fill in a form on my website, that data will be temporarily

stored on the web host before being sent to me